Privacy Policy

1. Information We Collect

We collect information you provide directly when you use our contact form, enquire about services, or subscribe to our materials. This includes your name, email address, and any message content. We do not collect sensitive personal data such as health information, financial data, or family status.

2. How We Use Your Information

We use the information you provide to respond to enquiries, deliver services you've requested, and send occasional updates about new resources or services. We do not use your data for medical, diagnostic, or therapeutic purposes—only to communicate about our educational offerings.

3. Legal Basis for Processing (GDPR)

Our processing is based on Article 6(1)(b) of GDPR (contractual performance) and Article 6(1)(a) (explicit consent where obtained). You have the right to withdraw consent at any time.

4. Data Sharing and Disclosure

We do not sell or share your personal data with third parties for marketing purposes. We use third-party services solely for essential functions: email delivery, web hosting, and analytics. These providers are bound by confidentiality agreements.

5. Data Protection and Security

We implement industry-standard security measures to protect your data from unauthorised access, alteration, and loss. However, no transmission over the internet is entirely secure.

6. Your Rights (GDPR/UK DPA 2018)

You have the right to: access your data (Article 15), correct inaccurate data (Article 16), request deletion (Article 17), restrict processing (Article 18), data portability (Article 20), object to processing (Article 21), and lodge a complaint with your local data protection authority.

7. International Data Transfers

Any transfers of data outside the UK/EU are made under appropriate safeguards and in compliance with data protection law.

8. Data Retention

We retain contact information for as long as necessary to respond to your enquiry and comply with legal obligations, typically 6–12 months unless you request deletion sooner.

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children.

10. Third-Party Services

Google Analytics: We use Google Analytics to understand site usage patterns. Google sets cookies (_ga, _gid) and processes data under Google's privacy policy. You can opt out via browser settings or the Google Analytics opt-out extension.

Google Ads Conversion Tracking: We may track conversions using Google's conversion pixel. This is configured under Consent Mode v2 and requires marketing cookies consent.

Google Maps: Our contact page embeds Google Maps for location display. Google processes your data under its privacy policy.

11. Cookie Use

We use cookies to remember your consent preferences and track basic analytics. You can control cookies through your browser settings and our cookie consent banner.

12. Policy Updates

We may update this policy periodically. Changes are effective when posted. Your continued use of the site constitutes acceptance of updated policies.

13. Contact

For privacy questions or to exercise your rights, contact us at info@rejuvenateclearm.world or by post at 42 Eastcastle Street, W1W 8DY, London, United Kingdom.

Data Protection Officer / Privacy Contact: Rejuvenateclearm Ltd, 42 Eastcastle Street, London W1W 8DY

Supervisory Authority (UK): Information Commissioner's Office (ICO), www.ico.org.uk